Social Worker Case Manager 70932284401

Job Description

The Social Services Case Manager coordinates, negotiates, procures, and manages the care of complex patients to facilitate achievement of quality and cost outcomes.  He or she shall work collaboratively with interdisciplinary systems that are both internal and external to the hospital.  He or she shall participate in quality improvement and evaluation processes related to the management of care.



·         Social Services screen all patients with a length of stay of five days or longer for high risk criteria.

·         Completes psychosocial assessment on patients who have social services consults/referrals within 72 hours of notification.

·         Reads and follows hospital policies.

·         Maintains knowledge of Medicare, Medicaid, and Social Security programs.

·         Maintains current knowledge of local, state, and national resources.

·         Coordinates referrals, follow-up and counseling for complex patients.

·         Seeks and provides consultation about cases presenting problems and/or

experiencing significant deviations from the plan of care.

·         Explores strategies to reduce length of stay and resource consumption, and implements

and documents the results in the electronic chart.

·         Provides accurate, timely and complete documentation in electronic charting per policy.

·         Conducts adult/child abuse assessments as needed.

·         Applies CQI principles to collect, assess, and analyze outcome data.

·         All communications are professional in appearance, reflect an appropriate analysis of the data, and contain conclusions and action plans when appropriate.

·         Demonstrates critical thinking skills when making decisions.

·         Attends weekly case management meetings and is prepared to discuss patient’s plan of                        


·         Demonstrates well-developed interpersonal skills with patients, families, physicians, nursing colleagues, ancillary departments, and the case management team.

·         Demonstrates appropriate delegation of tasks and duties to direct and coordinate patients’ progress through the system.

·         Participates actively on committees and attends meetings as required.


·         Prioritizes projects appropriately, and utilizes work time effectively.

·         Sick and/or personal absences are minimal and without trends or emerging patterns.

·         Willing to work a flexible schedule to meet the needs of the department.  Social workers rotate being on call for hospital for a week at a time, 24hrs a day.

·         Respects patient’s rights and maintains confidentiality following HIPPA guidelines.

·         Demonstrates a working knowledge of Advanced Directives and serves as a patient advocate.

·         Utilizes age specific criteria to interact with patients and families.   

·         Assumes responsibility for identifying and meeting own personal development.

·         Participates in code 1000 disaster preparedness activities

·         Enters discharge codes into the electronic record, monitors discharge codes in Affinity for accuracy and changes as necessary.

·         Provides Important Message from Medicare letters to patients in a timely manner.




·         Minimum of a Bachelor Degree in Social Work or related field.

·         Current State of Texas License as a Social Worker or must pass State of Texas Test so  that the License as a Social Worker is obtained within 3 months of date of employment.

·         Elementary knowledge of Microsoft Word, Excel, and designing graphs

Date Posted:
Midland Memorial Hospital Main Campus
Midland, Texas
Social Services